AI-ready data

We clean and organize servicing data in one place, so AI tools, reports and automations can use it.

How it works

  1. Sync. Production data flows into one SQL Server database on a schedule.
  2. Prepare. Stored procedures and clean tables for AI to query.
  3. Use. Reports, automations and AI tools read from the prepared tables.

Guardrails

  • Nothing is written without a person approving it.
  • Named people sign off on business logic before it ships.
  • Every automation is listed on one health board.

Results

Over 100Automations running every day
About a thousandSystem improvements in one quarter
Hundreds of thousandsDocuments sorted automatically

Other AI work

Document labels

Rules plus an AI classifier. Over 99% accuracy in a spot check.

Account scoring

Weekly scores set the order of daily work queues.

Helpdesk triage

Answers routine IT tickets and passes the rest to a person.

Case study

One search for every account document. A document index the client owns outright, with no monthly fees.

A reporting database on the current system. Executives got their numbers without a platform conversion.

Related work

All work

Talk to us

Tell us what system you're on and where the data needs to go.