Servicing transfers and portfolio boarding

We check every lot before it loads and verify it after.

Transfers

Boarding files, mapping and balancing.

When a lender went through bankruptcy, we ran the full IT move to the new servicer.

Monthly account, transaction and balance files, held if the numbers drift.

Scrub. Duplicate accounts, balances against the closing statement, statute of limitations.
Hold or pass. Problem lots wait for a person. Clean lots are locked.
Load. The lot loads into the collection system.
Verify. Read-only checks after every load.
Documents. Payment histories and claim packets per account.

Each purchased account is linked to its bill of sale. We get an alert when a seller's files stop arriving.

Checking and loading purchased portfolios. Every lot is checked before it loads and verified after. Staff handle only the exceptions.

Moving a lender's servicing during a bankruptcy. The full IT move to the new servicer, from accounts to the servicing platform.

Boarding purchased portfoliosScrub and load run as one pipeline. Staff handle only the exceptions.
Servicing transfer during a bankruptcyWhen a lender went through bankruptcy, we ran the full IT move to the new servicer: accounts, balances, reporting and the servicing platform. We supported them through the whole transition.

Tell us what system you're on and where the data needs to go.